sweet fantasies Terms & Conditions for ordering cakes.
To confirm an order, a non-refundable deposit of £50 is required. Your wedding cake design, style, colour scheme and flowers can then be confirmed closer to your wedding date.
The balance is due 1 week before the delivery or collection of the cake. We accept payment by cash, Credit/Debit card & BACS transfer.
When we hire specialised wedding cake stands such as the S shape metal one can be hired costing £100.00. £80 is refunded when the stand is returned within 7 days.
Free delivery and set-up at your venue where possible for Wedding Cakes can be offered within a 20-mile radius, subject to availability. (This excludes Bank Holidays where a min charge applies). Outside this area, mileage is chargeable at 50p per mile round trip. We reserve the right to withdraw the offer of delivery where we consider distances are too extreme.
Please note that If the cake is collected, the full responsibility for the safety of the cake is with the client and sweet fantasies will not be responsible for any damage to the cake that may occur after it has left our studio.
The possibility also exists that we may be unable to deliver your cake due to adverse or freak weather conditions such as snow or floods and that these conditions may make your venue inaccessible. We strongly recommend that you purchase wedding insurance to cover yourselves for this eventuality.
Cancellation DEPOSITS ARE NON-REFUNDABLE
Cakes decorated with fresh flowers
If your cake design requires fresh flowers, your florist will supply these. We will liaise directly with your florist regarding the specific floral requirements and we will decorate the cake with the flowers on site.
NB. Please note some flowers are not suitable for use as a cake decoration. Ask your florist for details regarding toxicity. We cannot be liable for any contamination to our food product that may arise from their misuse.
Cakes decorated with non-edible materials
The use of non-edible materials for cake decoration is increasingly popular. Please note that the ‘craft jewels’ and accessories such as brooches, ribbons, silk flowers, diamantes, beads, feathers, etc. that are used to decorate some of our cakes are not edible and must be removed from your cake before serving. All of our decorative gems and accessories are only used at the client’s request and sweet fantasies accept no responsibility for any physical harm that may arise from their use.
More Cake Information
If you require more information Contact Us.
Not sure what size cake you may require. Take a look at this page Portion and Cake Advice.
If you want an approximate Price. (These are only starting prices the amount of decoration and detail will affect the price.)
If you have any Allergies or Special Dietary requirements check out our Allergy and Product Information.