Terms & Conditions

Payment terms

To confirm an order, a non-refundable deposit of £50 is required. Your wedding cake design, style, colour scheme and flowers can then be confirmed closer to your wedding date. 

The balance is due 1 week before the delivery or collection of the cake. We accept payment by cash, Credit/Debit card & BACS transfer.

Cake Stands

Specialized wedding cake stands such as the S shape metal one can be hired costing £100.00. £80 is refunded when the stand is returned within 7 days.

Delivery/Collection

Free delivery and set-up at your venue where possible for Wedding Cakes can be offered within a 20 mile radius , subject to availability.  (This excludes Bank Holidays where a min charge applies). Outside this area, mileage is chargeable at 60p per mile round trip. We reserve the right to withdraw the offer of delivery where we consider distances are too extreme.

Please note that If the cake is collected, the full responsibility for the safety of the cake is with the client and sweet fantaisies will not be responsible for any damage to the cake that may occur after it has left our studio.

The possibility also exists that we may be unable to deliver your cake due to adverse or freak weather conditions such as snow or floods and that these conditions may make your venue inaccessible. We strongly recommend that you purchase wedding insurance to cover yourselves for this eventuality.

Cancellation       DEPOSITS ARE NON-REFUNDABLE

Cakes decorated with fresh flowers

If your cake design requires fresh flowers, your florist will supply these. We will liaise directly with your florist regarding the specific floral requirements and we will decorate the cake with the flowers on site.

NB. Please note some flowers are not suitable for use as a cake decoration. Ask your florist for details regarding toxicity. We cannot be liable for any contamination to our food product that may arise from their misuse.

Cakes decorated with non-edible materials

The use of non-edible materials for cake decoration is very inceasingly popular. Please note that the ‘craft jewels’ and accessories such as brooches, ribbons, silk flowers, diamantes, beads, feathers, etc. that are used to decorate some of our cakes are not edible and must be removed from your cake before serving. All of our decorative gems and accessories are only used at the clients request and sweet fantasies accepts no responsibility for any physical harm that may arise from their use.